Services

• Emergency guest assistance
• Maintenance and service arrangement
• Guest lockout and key management

Management fee: 10% of guest rate

• Includes all items from the Bronze package
• Airbnb property listing and optimization
• Guest inquiry support
• Guest screening
• Key exchange and check-in/out management
• 24/7 guest support and booking team
• Property inspection
• Cleaning and laundry service coordination
• Monthly financial statement
• Price optimization
• Supply restock
• Staging consultation for photography
• Preferred rates for property owners and family at any Urban Stay property

Management fee: 18% of guest rate

• Includes all items from the Bronze and Silver packages 
• Professional photography for listing 
• Noise management system setup and monitoring (rental fee applicable) 
• Seasonal lawn maintenance and snow removal 
• Basic maintenance services  
• Netflix and Amazon Prime accounts 
• VRBO listing 
• Onsite children and baby items 
• Staging guide for cleaners 
• Detailed 100-point inspection checklist 

Management fee: 20% of guest rate